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Naomi Mac Millan

Executive Assistant

Naomi has an extensive record in Administrative Management and a background in Legal Studies. She uses her organizational and research skills to assist our team however they may need. She considers herself a self-starter and an out-of-the-box thinker, and she’s always looking for ways to help and empower others. She is a passionate, creative writer, and uses this skill to provide content for our blog and social media pages.

Naomi is an East Coast transplant, having moved to the Black Hills from Long Island in 2022. When she’s not working or exploring her new home, she’s spending time with her husband, Ben, and their cat, Littles. She enjoys reading books or writing her own, playing D&D, and pondering the philosophical maxim, “Know thyself”(Socrates).

Experience

2023 - Present

Klein Visioneering Group

Executive Support Specialist: 2023-2024

Executive Assistant:
2024-Present

  • Clerical and administrative duties for the CEO 

  • Editing and proofreading of press releases, reports, proposals, and grants. 

  • Assist in research on topics relevant to our work and clientel

  • Blog and social media content creation and management.

  • Calendar management

  • Travel Arrangements

  • Meeting coordination

  • Onboarding specialist for Black Hills Find Child Care

2022 - Present

Century 21 Associated Realty - Deadwood

Secretary/Office Manager 

  • Processing of listings, extensions, and closings 

  • Accounting 

  • Website maintenance 

  • General administrative and housekeeping duties.

2020-2022

Intercontinental Capital Group

- Shipper and Final Docs Coordinator

  • Organize and review closing packages to be sent to investors

  • Prepare Credit files to be sent to investors 

  • Request forms/documents missing from settlement agents/title companies 

  • Request forms/documents to be signed when needed 

  • Follow up on all requests 

  • Log any discrepancies or shipping complications in the Encompass loan file notes. 

  • Communicate urgent shipping matters with the appropriate parties

  • Upload Credit/Legal files to Investor websites 

  • Ensure all loans assigned on individual pipelines are delivered to investor sites before expiration. 

  • Request closing packages for expiring loans that have not arrived yet

  • Disposal of loans in compliance with privacy and security policies

  • Assist in training when needed

2013-2020

Ex Eltronics

Customer Service Manager, Shipping, Invoicing & Documentation 

  • Ensuring departmental adherence to Aerospace 9100 Quality Standards and best practices 

  • Lead cross-training activities regarding Customer Service responsibilities 

  • Processing quotes, sales, purchases, and change orders

  • The first point of contact for all Customer Service inquiries

  • Tracking and expediting orders for customer fulfillment

  • Escalating and resolving order delays due to supplier-related challenges 

  • Lead communications with suppliers and sister office regarding order statuses 

  • Attention to detail regarding product documentation and customer requirements 

  • Receiving products and maintaining the company supply chain database 

  • Processing RMA (Return Material Authorization) requests

  • Prepared shipments, scheduled deliveries, and invoicing of customer orders 

  • Prepared and applied for State and Commerce Department licenses for export compliance 

  • Arranged license synopses for customers 

  • General administrative and office duties 

2007-2013

Rosa Lee Young Childhood Center

Pre-K Teacher's Assistant

  • Prepared and initiated age-appropriate curriculum-based activities, and new experiences. 

  • Co-lead daily running of the classroom 

  • Communicated with parents and guardians through parent-teacher conferences, weekly progress reports, and classroom letter

  • Participated in monthly training seminars to ensure compliance with state certification regulations

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